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ZAPA continuously certified ISO 9001:2008
ZAPA   9.10.2013

A re-certification audit was conducted at SFP-ZAPA on 5-6 September 2013. The audit confirmed that the organization operates in accordance with the requirements of ISO 9001:2008.

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The purpose of the audit was to examine the efficiency, adequacy and effectiveness of tasks performed on the basis of the documented and implemented Quality Management System, which complies with the requirements of ISO9001:2008.


The ISO 9001:2008 compliance certificate was awarded to SFP-ZAPA, valid until September 2016.
As the strengths of SFP-ZAPA DQS Poland Ltd. (a licensed ISO certification body) indicated inter alia: a strong orientation of directors and employees towards the maintenance and improvement of the quality management system, a high level of preparedness of the team, a well-developed and effective process to obtain information from rights holders, and efficient and effective collection development processes.

 

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